Hansen & Sons: Madison’s Experts in Fireplace, Stove & Insert Repairs

Whether you’ve started to notice cracks in the bricks of your firebox or your stove just isn’t giving off the same heat as it once used to, you can trust Hansen & Sons for all your fireplace repair needs. Our team of dedicated and knowledgeable hearth professionals has been making Madison homes safer since 1953. With over 72 years of industry experience, there is nothing we haven’t seen or solved.

Fireplace & Chimney Services » Chimney & Fireplace Services » Fireplace, Stove & Insert Repair
fireplace in home

Complete Fireplace Care: From Remodeling to Rebuilding

From more cosmetic-based services, such as fireplace remodeling and refacing, to a full firebox rebuild, our certified technicians do it all…and do it well. To learn more about our team, the services we offer, and how we can assist you, we encourage you to get in touch. Fill out our contact form or give us a call at 608-466-4185 to get on our schedule today.

What Fireplace, Stove & Insert Repair Services Can We Help You With?

In the broadest sense, because we’re a full-service chimney and fireplace services company, we really do it all. Not sure why your fires have been so smoky lately? Perhaps your firebox is old and cracked, making it harder for the smoke to cleanly exit the chimney. Looking to dramatically change the look of your living room? Let’s talk options for a fireplace remodel and upgrade the facing materials.

fireplace with brick hearth

Stove, Insert, & Fireplace Repair: Keeping Your Hearth Functioning Perfectly

We separate our appliance-based repair services from those specific to chimney repair because, while one can’t exist without the other, they still require different work and attention. We offer the following stove, insert, and fireplace-specific services:

  • Firebox Repair & Rebuild: If you have a traditional masonry fireplace, over time, the intense heat created during combustion wears on the bricks and mortar constructing your fireplace. When those bricks start to flake and the mortar begins to crack and crumble, it’s important to schedule a firebox repair service right away. A system that is in good, optimal, and well-maintained condition is able to effectively withstand and contain extreme temperatures, but a damaged fireplace has a much higher risk of transferring heat to nearby combustibles and starting a fire. Whether you’d need a repair – which might consist of brick replacement and some tuckpointing – or you’re looking at a full rebuild will depend on the extent of sustained damage. Fortunately, no matter how bad your firebox looks now, we have the tools and expertise to make it good as new. And if your system is part of a prefabricated unit? We’ll check out the status and condition of your refractory panels and replace them with new ones. Or, if the damage is too severe, we’ll walk you through your options and help you determine your next steps.
  • Fireplace Remodeling/Refacing: Sometimes, fireplace damage is more visually assaulting than dangerous. After all, home decor and design aesthetic trends come and go. No matter if the bricks around your fireplace are dingy and falling apart, or you just can’t stand to look at the aged material and design anymore, we do exceptional fireplace remodels. Refacing your hearth not only breathes new life into your appliance, but the entire room as a whole. By lifting the existing facing and replacing it with new materials, you also increase the value of your home and increase system performance and efficiency.

Need more information?

Whether you’re on the lookout for “stove repairs in Madison, WI” or “gas fireplace repairs near me,” Hansen & Sons Chimney & Fireplace is here for you. We understand how complicated this industry can be and aim to be a resource in our community in conjunction with our high-quality services. Get in touch with us by filling out our appointment request form, or give us a call at 608-466-4185 to learn more or schedule your service.

Find the Perfect Fireplace & Hearth for Your Madison Home: We Have Everything You Need

We proudly carry the finest products from the best brands in the business:

  • AJ Hearth Originals
  • Dimplex
  • Ember King
  • Empire Stove
  • Enviro
  • Kuma
  • Majestic
  • Marquis
  • MF Fire
  • Modern Flames
  • Osburn
  • Regency (Regency & Hampton)
  • R.H. Peterson (Real Fyre Premium Gas Logs)
  • Simplifire
  • Stoll (Fire Pits)
  • Urbana
  • Valcourt
  • Vermont Castings

We also sell a variety of hearth accessories:

  • Stoll – Hearth Centers, Tools, Screens,
  • Wall Systems, and Glass Doors
  • Lexington Hearth Mantels
  • Premier Mantels
  • Pearl Mantels

To learn more about your product options and what would best suit your needs, get in touch with someone from our team. Contact us online by filling out our appointment request form, or give us a call at 608-466-4185 today.

black hearth and fireplace

Looking for Other Products to Complement Your Hearth?

Perhaps you’re not ready to invest in an entirely new appliance, but you are interested in accessorizing what you already have. After all, while your hearth is an excellent source of cozy warmth, it’s also an eye-catching focal point in your living room. If your fireplace, insert, or stove is in desperate need of just a little boost, we’ve got you covered.

Upgrade Your Fireplace: We Sell Mantels, Hearthstones & Glass Doors at Hansen & Sons

We’ve got the best products from the finest manufacturers in the industry to help you achieve the perfect hearth setup for your home:

  • Mantels: Even if you don’t use your fireplace regularly – or at all – a beautiful mantel helps tie your whole room together. Choose something that suits your needs and your style, so that you can display all your favorite family memories, decorate it for the holidays, and more.
  • Hearthstones: The sturdy slab that holds the fire’s warmth, your hearthstone is really the heart of your fireplace. If yours is old, dirty, or damaged, the Hansen & Sons team can replace it with a stunning new one.
  • Glass Doors: For an added touch of elegance, consider installing some glass doors on the front of your fireplace. Not only will they immediately elevate its appearance, they’ll improve efficiency and operation safety too. Plus, they’ll help contain the fire and keep your space a bit cleaner, so you can spend more time enjoying your fireplace – instead of cleaning up after it.

Whatever you’re looking to achieve with your hearth, the experts at Hansen & Sons Chimney & Fireplace are here to help. Book your appointment right here online, or give us a call at 608-466-4185.

fireplace and hearth

What Is the Most Common Problem With a Gas Fireplace?

Many homeowners have switched over to gas for their increased efficiency, ease of maintenance and operation, and versatility. But, just because they’re considerably less work and may not require as much maintenance as their wood-burning counterparts, does not mean that they don’t cause issues from time to time.

The good news for our customers is that, if we’ve installed your gas fireplace, we will also service it! (We do not service gas fireplace that weren’t installed by our team.)

Generally speaking, gas fireplace performance issues are usually related to the system’s pilot light and ignition system or stem from a faulty connection to the fuel source. If you’re noticing a change in your appliance’s performance, check out these gas fireplace troubleshooting tips:

  • Ensure the gas connection is stable and the valve inside the unit is open and turned to “on.”
  • Check to see if the pilot light is on and in good operating condition.
  • Look over other system components, like the thermocouple/thermopile.
  • Verify that you haven’t tripped your circuit breaker.
  • Adjust the temperature settings within your appliance.
  • Check that your burners are not dirty or clogged.
  • Don’t forget to change the batteries in your remote and receiver – and then re-sync.

Hansen & Sons is just the place to call for all fireplace concerns – reach out today!

Gas Fireplace in home
Crack in white wall

How Do I Know My Fireplace, Insert or Stove is Damaged?

Though there are signs that indicate your appliance is damaged, the unfortunate truth is that it is not always easy to tell. That’s why organizations like the CSIA and the National Fire Protection Association (NFPA) recommend homeowners get their fireplaces, inserts, stoves, and any other flame-producing appliances cleaned and inspected at least once a year. Regular preventive maintenance services ensure that your hearth stays in the best and healthiest condition possible by giving you an in-depth assessment of the entire structure, inside and out.

Don’t Ignore These Signs: Warning Signals Your Firebox Needs Repair

There are glaring symptoms to keep an eye out for that signal trouble and require prompt professional attention:

  • Clear signs of deterioration or damage. If you notice bits of brick chipping off or gaps in the mortar holding your firebox together, you should stop using your fireplace. Any damage to the firebox walls means that the entire system is compromised and will not be able to vent properly.
  • Signs of water damage. Water stains, dripping, puddles, or any other indication that water has come into contact with your firebox are all telltale signs of damage. Chimney systems are incredibly susceptible to water permeation and subsequent damage, so the moment you notice water is present, stop using your appliance until you book a repair with a professional.
  • Inconsistent heat. Because the firebox is the part of the system that actually contains the fire and disperses the heat it produces, if it’s damaged, you likely will notice a difference in warmth output.
  • Staining or discoloration. More than a simple cosmetic issue, noticeable staining or discoloration can signify a problem with ventilation or combustion.
  • Strange sounds or smells. Any unusual or new sounds or smells that were not there before are clear signs that something’s awry. Things like lingering campfire smell when there is no fire burning or sounds of popping or cracking when there is may mean you’re dealing with firebox-specific damage or other structural issues.

How Do I Know Which Heating Appliance Is Right for Me?

Before you get too overwhelmed with the different options to choose from, know that there is no single “best” choice. Ultimately, the ideal solution depends on your needs and desired aesthetics.

Here are two important things to keep in mind:

  • Heat Production and Efficiency: For optimal warmth and efficiency, a gas insert might be the perfect fit. Or, perhaps you might consider a gas fireplace or a free-standing pellet stove.
  • Ambiance and Visual Appeal: If you crave a classic look, and long for the multi-sensory experience, consider a traditional fireplace with gas logs or firewood.

It might help to first determine the type of fuel you plan to use in your new system: gas, wood, or electric.

burninhg fireplace in home
Damaged brick on wall

Can a Cracked or Damaged Fireplace Be Repaired?

Yes, firebox repairs are possible. However, the course of action we take will depend on both the severity of sustained damage, as well as the overall condition of your chimney structure. Our certified technicians will inspect your entire system to get an up-close-and-personal look at what’s going on, so they can suggest the next best steps.

Restore Your Fireplace: Solutions for Common Repairs

Here are some of the common repairs we can perform to restore your fireplace to a suitable condition:

  • Patch leaks: Damaged crowns, caps, or flashing can all cause water damage. We’ll locate the source of the leak and fix it so that water will stay out for good.
  • Replace broken bricks or damaged panels: If firebricks are beyond repair, however, we’ll carefully remove and replace them. Similarly, if your system is prefabricated, we can exchange old and damaged refractory panels with new ones to restore your appliance’s safety and efficiency.
  • Repoint/tuckpoint mortar joints: For all the intensely damaged and deteriorated mortar joints, we can repoint them. This consists of replacing the old and crumbly mortar with all new material to help prevent smoke and heat leaks.
  • Fill cracks: If the cracks and gaps found in the firebrick and mortar joints aren’t too intense, we can seal them up with high heat-resistant mortar or cement.

Is It Worth Fixing an Old Fireplace?

The decision to fix an old fireplace is ultimately yours. However, there are a handful of benefits associated with hearth remodeling services that you should consider:

  • New systems enhance your home’s resale value. While you may not be considering selling your property in the near future, things can change. Maintaining an updated and well-maintained fireplace can be a significant factor influencing buyer decisions, especially when comparing your home to similar listings.
  • An upgrade brings a simplified maintenance routine. As fireplace systems age, achieving the desired level of cleanliness can become increasingly difficult. Upgrading your fireplace not only improves the aesthetic of its components, but also facilitates easier cleaning and maintenance. You can bid farewell to a dull and grimy hearth and welcome a clean and pristine one.
  • A new unit will vastly improve system efficiency. While influenced by various factors, an older fireplace system likely suffers from diminished heat production. In some cases, even just replacing the facing with modern materials can significantly improve heat and get it flowing back into your living space, optimizing its output and efficiency.
  • You’ll achieve a dramatic room transformation. Because fireplaces are so often an eye-catching focal point in any space, fixing up an old one can drastically change the look and feel of the entire room. If you’re looking to kill two birds with one stone when it comes to home renovation projects, a fireplace upgrade is certainly a great investment.

Book Your Stove, Insert & Fireplace Repair Services With Hansen & Sons

Are you tired of scrolling through the results of searching “fireplace companies around me” without finding the right company? We have the solution to your problem. Regardless of what model or specific appliance you have, if it’s giving you trouble, the Hansen & Sons team is guaranteed to find a solution and take care of it with a smile. Whether you’re looking to make some simple repairs, so you can continue enjoying your current appliance, or you’d like to know more about firebox rebuilds and replacements, we’ve got you covered.

Learn more by calling 608-466-4185 or book an appointment right here online by filling out our contact form.

large living room with burning fireplace

When it comes to chimney and fireplace care, we’re a team you can always count on. Ask us about our gas log installation services!

 

Wells Fargo Financing

No interest if paid in full within 12 months

Interest will be charged to your account from the purchase date if the purchase balance is not paid in full within the promotional period.*

*The Wells Fargo Home Projects credit card is issued by Wells Fargo Bank, N.A., an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit. Minimum monthly payments are required during the promotional (special terms) period. Interest will be charged to your account from the purchase date at the APR for Purchases if the purchase balance is not paid in full within the promotional (special terms) period. Paying only the minimum monthly payment will not pay off the purchase balance before the end of the promotional period. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 09/01/2024 and is subject to change. For current information, call us at 1-800-431-5921.