TROUBLESHOOTING ISSUES (with your gas unit, remote or pilot light)!

October 8, 2019
Hansen & Sons Staff

Is your gas fireplace not working? Is your remote not responding? Are you having trouble with your pilot light? 

Did you know that your manufacturer has amazing troubleshooting videos online that have step-by-step instructions on what to check and how to do it? It can be as easy as changing the batteries in your remote and / or the receiver box and re-syncing your unit. They also have great information on pilot light troubles. Some of the the manufactures even have YouTube channels! We have added links below that we hope you find useful and to save you a phone call or trip charge...

Enviro Tips  

Enviro Youtube Channel  

Vermont Castings  

Regency Care Video Library


If you don't see your manufacturer here, you should be able to search them and get the information you are looking for. Thanks for reading our blog post.