Hansen & Sons open during COVID-19 and moving towards a cleaner future

March 20, 2020
William Hussel

To our valued customers:

At Hansen & Sons Chimney & Fireplace, we are concerned about the health and safety of our customers as well as our employees.

As we have been continuing to monitor concerns on COVID-19, we have remained open through it all to ensure quality service to our new and existing customers.

For your safety and ours, our technicians may still follow strict hygiene protocols that were set in place by the CDC. Some of our employees may be in between the vaccine shots or are just more comfortable with still using the following;

  1. Wear masks
  2. Wear gloves
  3. Sanitize all surfaces in your home that are touched

We ask that if our employees express that they are more comfortable with their safety equipment that you please respect their wishes. If anything comes up on your job site at any point in time that causes you concerns, please reach out to the technician or foreman and they would be happy to enforce the before mentioned items.

We now offer virtual online online estimates!

If you have concerns about us coming into your home during cleanings, inspections or estimates for inside projects, please give us a call so we can address your concerns and work with you.

Additionally, we have launched a virtual online estimating service! Please email us a picture of your chimney photographed from below, let us know what problems you are having and send it to samantha@HansenAndSons.com or fill out our online form and we can provide you a detailed estimate. In some cases we will need to do a roof top inspection. You will not need to be there, we will call you to set up the appointment and get your permission so you will know when our technician will be on your roof.

All appointments can be made online, by phone or email. We also take payments over the phone or by mail.  

We thank you for your understanding!